Privacy Policy
Flasyon is a brand operated by F.S MARKETING LTD, a company registered in England and Wales. This Privacy Policy explains how personal data is collected, used, and protected in accordance with the UK General Data Protection Regulation (UK GDPR) and applicable laws.
By using this website, you agree to the terms described in this Privacy Policy.
Data Controller (Who We Are)
Website name: Flasyon
Company name: F.S MARKETING LTD
Company registration number: 16649962
Registered address: 167–169 Great Portland Street, London, W1W 5PF, United Kingdom
Email: support@flasyon.com
Phone: +44 20 3769 9745
Personal Data We Collect
We may collect and process the following information:
• Full name
• Billing and shipping address
• Email address
• Telephone number
• Order and payment details
• Account information (if applicable)
• Communication history
• IP address, browser type, and device information
• Website usage and analytics data
Legal Basis for Processing
We process personal data only where legally permitted, including:
• Performance of a contract (order processing and delivery)
• Legal obligations (tax, accounting, and consumer law)
• Legitimate interests (fraud prevention, service improvement)
• Consent (marketing communications and cookies)
How We Use Your Personal Data
Your personal data is used to:
• Process and fulfil orders
• Provide customer support
• Communicate order updates
• Improve website performance
• Comply with legal obligations
We do not use your data for purposes other than those stated above.
Data Retention
Personal data is retained only for as long as necessary:
• Order and transaction data: up to 6 years
• Customer support records: up to 2 years
• Marketing data: until consent is withdrawn
• Technical data: limited retention for security and analytics
Sharing of Personal Data
Personal data may be shared only with trusted third parties, including:
• Shopify (e-commerce platform)
• Payment service providers
• Email and customer support services
• Legal or regulatory authorities when required
Personal data is never sold.
International Data Transfers
If personal data is transferred outside the United Kingdom or EEA, appropriate safeguards are applied in accordance with data protection law.
Your Rights
You have the right to:
• Access your personal data
• Request correction of inaccurate data
• Request deletion of data
• Restrict or object to processing
• Request data portability
• Withdraw consent at any time
Requests can be made by contacting support@flasyon.com.
Cookies
Cookies are used to ensure website functionality, analyse traffic, and improve user experience. Cookie preferences can be managed via the cookie banner.
Changes to This Policy
This Privacy Policy may be updated at any time. Continued use of the website indicates acceptance of the updated version.
Company Information
Website name: Flasyon
Company name: F.S MARKETING LTD
Company registration number: 16649962
Registered address: 167–169 Great Portland Street, London, W1W 5PF, United Kingdom
Email: support@flasyon.com
Phone: +44 20 3769 9745
Customer service hours: Monday to Friday, 9:00 a.m. to 9:00 p.m. (UK time)
Response time: Within 24 business hours

